Publicaciones Grupo CALITÉ

Publicaciones - Publicaciones de interés

2010
  • Madrigal, José Antonio. Gánate y ganarás en bolsa: el exito radica en tu interior. 2010.
  • Técnicas de negociación. Doing business 2011: making a difference for entrepreneurs. 2010.
  • Dwyer, Larry. Tourism economics and policy. 2010.
  • Bullying and harassment in the workplace. 2010
  • Bremer, Michael & McKibben, Brian. Escape the improvement trap. Despite performance improvement initiatives such as Lean, Six Sigma, and Supply-Chain Management, only a handful of companies actually break out of the pack ...2010
  • Valero Matas, Jesús Alberto. Casos prácticos de recursos humanos y relaciones laborales. 2010.
  • Courpasson, David. When managers rebel. 2010. Employee and manager rebellions occur more often than you might think. This book argues how important it is to take these protests seriously. The authors de ...
  • Derval, Diana. The right sensory mix: targeting consumer product development scientifically. 2010.
  • Weinberg, Ashley. Organizational stress management: a strategic approach. 2010. Including practical advice on how to conduct a stress audit and how to target stress 'hot spots' within an organization, Organizational Stress Management pr ...
  • Schwarzkopf, Stefan. Ernest Dichter and motivation research: new perspectives on the making of post-war consumer culture. 2010. The work of motivation and consumer researcher Ernest Dichter was a milestone in the psychological creation of the modern consumer. This collection contextu ...
  • Bournois , Frank. Handbook of top management teams. 2010. Questions of company governance have been examined over the years, but this has generally been in areas concerning shareholders. Meanwhile the management te ...
  • Trade unions and workplace training. 2010.
  • Douglas, Neil. From belief to knowledge: Written by two experts in the field, this book provides organizational leadership with a way to bring about a culture conducive to the growth of knowledge. 2010.
  • Jones, Gareth R.Administración contemporánea. 2010 La sexta edición de Administración contemporánea refleja el cambiante entorno de la práctica de la administración al incorporar las tendencias más recientes ...
  • The objects of affection: semiotics and consumer culture. 2010. In this book, pre-eminent semiotician Arthur Asa Berger decodes the meanings of common objects of consumption and their perceived 'sacredness' in consumeris ...
  • Haghirian, Parissa .Multinationals and cross-cultural management. 2010.
  • Cardona Labarga, José María. Liderazgo personal: logre resultados y supere la crisis.
  • Cajina, Gregory. Coaching para emprender: cambia tu rumbo, despide a tu jefe. 2010.
  • Enz, Cathy A. The Cornell handbook of applied hospitality strategy. 2010.
  • Flinn, Steven D. The learning layer: building the next level of intellect in your organization. 2010. The author draws on his experience and expertise as a Senior Global Executive, CIO, Strategist, Scientist, and Inventor, to provide an in-depth look at the ...
  • Barak, Michalle E. Mor. Managing diversity: toward a globally inclusive workplace. 2010.
  • Powell, Gary N. Women and men in management. 2010.
  • Pérez Fernández de Velasco, J.A. Gestión por procesos. 2010.
  • Simpson, Brian. From heritage to terrorism: Regulating Tourism in an Age of Uncertainty takes a critical approach to the role of the law in shaping and defining tourism and the tourism experience. 2010.
  • Lempereur, Alain. The first move: a negotiator's companion. 2010.
  • Smith, Manuel J. Cuando digo no, me siento culpable. 2010. Tanto en nuestra vida profesional como en la social o familiar, todos nosotros tenemos constante necesidad de relacionarnos con otras personas. Unas relacio ...
  • Kitchen, Philip J. Integrated brand marketing and measuring returns. 2010.A successful marketing manager needs to be able to use different media channels to reach specific audiences, and know through campaign research and evaluati ...
  • ISO 9001 para la pequeña empresa: recomendaciones del Comite ISO/TC 176. 2010.
  • Bruijn, Hans de. Managing professionals: empirical analysis of the problems and offers solutions to the tension between management and professionals within organizations. 2010.
  • Levi, Daniel. Group dynamics for teams. 2010. Grounded in psychological research but with a very practical focus on organizational behaviour issues, this book explains the basic psychological concepts o ...
  • Rainwater, J.H. Guía para dirigir a un equipo de programadores. 2010. Es una guía completa, considérela como un manual de campo, para enfrentar el desafío de supervisar y dirigir programadores. J. Hank Rainwater presenta conce ...
  • Martin, John. Key concepts in human resource management. 2010. Key Concepts in Human Resource Management is an essential guide to the theories and issues that define the field - from the critical debates to the more pra ...
  • Krause, Anton. Ecotourism. 2010.
  • Ruiz Otero, Manuel Eugenio. Gestión administrativa de personal: ciclo formativo de grado medio. 2010.
  • Warde, Alan.Consumption 4 Vols. 2010. Consumption is a core issue for all disciplines studying 'culture and society'. This four-volume set covers such diverse issues as food, environment and hou ...
  • Samuel, Peter. The dynamics of partnership in financial services. 2010.
  • Contemplating corporate marketing, identity and communication. 2010.
  • Colwell, Jack L. Unleashing the power of unconditional respect: every day, police officers face challenges ranging from petty annoyances to the risk of death in the line of duty. 2010.
  • Thomas, Ann. Pay attention!: how to listen, respond, and profit from customer feedback. 2010.
  • Peña, Rosario. Cómo desenmascarar el mobbing en la Administración y en la Empresa. 2010. Este libro va dirigido a cualquier afectado, allegado al afectado, profesional o interesado en el tema. Posee ideas prácticas y útiles para aprender a enfre ...
  • Heritage, sport and tourism: his fascinating new book provides the first comprehensive resource on sport heritage as a tourist attraction. 2010.
  • Aguacil Garrido, Raquel. Imagen personal. 2010. Hoy día, la imagen personal ha cobrado mucha relevancia, debido principalmente a la importancia que ha cobrado la moda, estilos, etc. Por medio de este manu ...
  • Delgado González Susana, Ena Ventura Belén, Ena Ventura Teresa, Martín Martínez Beatriz. Formación y orientación laboral. 2010 Este libro desarrolla todos los contenidos del módulo profesional de Formación y Orientación Laboral (FOL) de acuerdo con la Ley Orgánica 2/2006, de 3 de ma ...
  • Kilgour, D. Marc. Handbook of group decision and negotiation. 2010.
  • Moro Vallina, Miguel. Tratamiento informático de la información. 2010.
  • Llorente, César. El método Tangram. 2010.
  • Plaza García, Inmaculada. Calidad en actividades de I+D+i: aplicación en el sector TIC. 2010. Este libro proporciona una visión general sobre dos grandes temas de máximo interés y actualidad: el mundo de la calidad y las actividades deœInvestigación ...
  • Pryor, Robert. The chaos theory of careers. 2010.
  • Fernández Verde, Dolores. Comunicación empresarial y atención al cliente.2010. Este manual desarrolla los contenidos del módulo profesional de Comunicación Empresarial y Atención al Cliente que se contemplan en el Real Decreto 1631/2009, de 30 de octubre.
  • Sin autor. Atención al cliente. 2010. Para el buen funcionamiento de un comercio o empresa hay que conocer profundamente las distintas técnicas para medir la satisfacción del cliente y diagnostico ...
  • James, Ryan. Frommer's Budapest & the best of Hungary. 2010.
  • Simon, Jos. Frommer's Crete day by day. 2010.
  • Díaz-Pérez, Flora María. Competitive strategies and policies for tourism destinations. 2010.
  • Wikborg, Elias. Space tourism issues. 2010.
  • Urcola Telleria, Juan Luís. Dirigir personas: fondo y formas. 2010.
  • Laine, Don. Frommer's national parks of the American West. 2010.
  • Vries, Alexandra de. Frommer's Brazil. 2010.
  • Sterling, Richard. The unofficial guide to San Francisco. 2010.
  • Sin autor. Consumer behavior. 2010.
  • Emmons, Ron. Frommer's Thailand. 2010.
  • Carril, Javier. Desestrésate: técnicas imprescindibles para mejorar tu calidad de vida. 2010
  • Sergio F. Aldrey y Agustín Fonseca. Más mental trainer: nuevos ejercicios para estimular y desarrollar tus habilidades mentales. 2010
  • Puchol Moreno, Luis. El libro de la entrevista de trabajo: cómo superar las entrevistas y conseguir el trabajo que deseas. 2010
  • Romine, Linda. Frommer's Nashville & Memphis. 2010.
  • Kaufmann,Morgan. The essential persona lifecycle: your guide to building and using people. 2010
  • Wankhade, Lalit. Quality uncertainty and perception: information asymmetry and management of quality uncertainty and quality perception. 2010.
  • Lasarte Alvarez, Carlos. Manual sobre protección de consumidores y usuarios.2010.
  • Pizam, Abraham. International encyclopedia of hospitality management.2010.
  • Kerr, Kim. Workplace violence: planning for prevention and response.2010.
  • Martin, John. Organizational behaviour and management.2010.
  • Valls, Antonio. Cómo afrontar tiempos difíciles: claves para superar una crisis personal o profesional y salir reforzado con sus oportunidades.2010.
  • Thompson, Paul. Working life: renewing labour process analysis.2010.
  • Flood, Colleen M. Data data everywhere: access and accountability?.2010.
  • Baron, Steve. Relationship marketing: a consumer experience approach.2010.
  • Malloch, Margaret. The SAGE handbook of workplace learning.2010.
  • Lewis, Patricia. Revealing and concealing gender: issues of visibility in organizations.2010.
  • Llamas Arjona, Concepción. Marketing y gestión de la calidad turística.2010.
  • Friedland, Lois. Frommer's 500 adrenaline adventures. 2010.
  • Basch, Harry. Frommer's exploring America by RV. 2010.
  • Lundby, Kyle. Going global: practical applications and recommendations for HR and OD professionals in the global workplace. 2010.
  • Viccars, Sue. Frommer's Cornwall day by day. 2010.
  • Olson, Donald. Frommer's best day trips from London: 25 great escapes by train, bus or car. 2010.
  • Showker, Kay. The unofficial guide to cruises. 2010.
  • Stein, Guido. CEO, carrera y sucesión: ¿Qué se necesita para ser un buen CEO? ¿Qué hace un CEO realmente? ¿Cómo saber si se está preparado? En “Ceo, carrera y sucesión. Escalando a la cima” encontrará todas las respuestas que estaba buscando para lograr a alcanzar el puesto más deseado por muchos profesionales. 2010.
  • Sehlinger, Bob. The unofficial guide: the color companion to Walt Disney World. 2010.
  • Hogg, Sylvie. Frommer's Italy day by day. 2010.
  • Fox, Jeffrey J. How to be a fierce competitor: what winning companies and great managers do in tough times. 2010.
  • Kovac, Dmitar N. Electronic breadcrumbs. 2010.
  • Stratton-Berkessel, Robyn. Appreciative inquiry for collaborative solutions: 21 strength-based workshops. 2010.
  • Reeves, Douglas B. Renewal coaching workbook. 2010.
  • Pérez de las Heras, Mónica. ¿Estás comunicando?. Editorial: Lid. 2010
  • Kornberger, Martin. Brand society: how brands transform management and lifestyle. Editorial: Cambridge University. 2010
  • González Alorda, Alvaro. Los próximos 30 años: ¿tú que quieres ser, espectador o protagonista?. Editorial: Alienta. 2010
  • Búsqueda activa de empleo: desarrollo del proceso para encontrar trabajo. Editorial: FUNDACION CONFEMETAL. 2010
  • Rodríguez Antón, José Miguel. Estudio de las políticas de calidad aplicadas al sector turismo: un análisis de las mejores prácticas en España y México. Editorial: Visión Libros. 2009
  • Alonso, Carlos. Reinventarse profesionalmente: cómo relanzar nuestra vida profesional para ser más felices y competitivos. Editorial: Almuzara. 2010
  • Fernández López, Javier. People excellence. Editorial: Prentice Hall. 2009
  • Dell, Donald L. Nunca hagas la primera oferta*: (*) excepto cuando conviene : consejos de negociación del mejor representantes de deportistas. Editorial: Empresa Activa. 2009
  • Davis, Jeff. SOA: open source. Editorial: Anaya Multimedia. 2010
  • Hoyle, David. ISO 9000 Las preguntas del auditor. Editorial: AENOR. 2009
  • Pipaón Pulido, Jorge Guillermo. Derechos de los consumidores y usuarios. Editorial: Lex Nova. 2010
  • Alastruey, Rosaura. Empleo 2.0. Editorial: Ediuoc. 2009
  • Bureau Veritas. El auditor de calidad. Editorial: Fundación Confemetal. 2010
  • Justice Thomasson-Croll, Mar. Frommer's Bali & Lombok. 2010.
  • Fullman, Joe. Frommer's London free & dirt cheap. 2010.
  • Brooke, Anna E. Frommer's Paris free & dirt cheap. 2010.
  • Olson, Donald. London for dummies. 2010.
  • Jones, Gareth R. Administración contemporánea. 2010. La sexta edición de Administración contemporánea refleja el cambiante entorno de la práctica de la administración al incorporar las tendencias más recientes ...
  • Baker, David. Eve on top: women and the experience of success in the public sector. Editorial: Chandos. 2010
  • Wilkinson, Adrian. The Oxford handbook of participation in organizations. Editorial: Oxford University. 2010
  • Bauman, Zygmunt. Mundo consumo. Editorial: Paidós Ibérica. 2010
  • Jericó, Pilar. Héroes cotidianos: descubre el valor que llevas dentro. Editorial: Planeta. 2009
  • Herczog, Mary . Frommer's Las Vegas 2010. Editorial: Frommer's. 2010
  • Rojek, Chris. Leisure studies 4 Vols. Editorial: Sage Publications. 2010
  • Bonet, Lluís. Gestión de proyectos culturales. Editorial: Ariel. 2010
  • Harzing, Anne-Wil. International human resource management. Editorial: Sage Publications. 2010
  • Zurita Espinosa, Pablo. Cómo encontrar trabajo. Editorial: Ra-Ma. 2010
  • Butteriss, Margaret. Corporate MVPs: managing your company's most valuable performers. Editorial: John Wiley & Sons. 2009
  • Salmons, Janet. Online interviews in real time. Editorial: Sage Publications. 2010
  • Lawler, John J. The multi-dimension of industrial relations in the asian knowledge-based economies: an enterprise-based case book. Editorial: Chandos. 2010
  • Rodríguez, Nekane. Traza tu rumbo. Editorial: Lid. 2010
  • Harry, Wes. How asian managers deal with human resources: local not global. Editorial: Chandos. 2009
  • Gudwin, Denise. Mentoring and coaching: a lifeline for teachers in a multicultural setting. Editorial: Sage Publications. 2010
  • Decenzo, David A. Human resource management. Editorial: John Wiley & Sons. 2010
  • Warner, Jon. Estilos de influencia: perfil de competencias : cuaderno de auto-diagnóstico. Editorial: Centro de Estudios Ramón Areces. 2010
  • Warner, Jon. Estilos de influencia: perfil de competencias .Editorial: Centro de Estudios Ramón Areces. 2010
  • Caligiuri, Paula. Managing the global workforce. Editorial: Wiley-Blackwell. 2010
  • Gestión de empleo: técnicos y diplomados especialistas (Comunidad de Madrid) v. 4 Temario específico. Editorial: EDICIONES VALBUENA. 2010
  • Mearns, Dave. Counseling en acción: centrado en la persona. Editorial: Gran Aldea Editores. 2010
  • McClay, Renie. Fortify your sales force: leading and training exceptional teams. 2010.
  • Miller, Laura Lea. Frommer's Walt Disney World and Orlando with kids. 2010.
  • Jolley, Willie. Turn setbacks into greenbacks: 7 secrets for going up in down times. 2010.
  • Jolley, Willie. Turn setbacks into greenbacks: 7 secrets for going up in down times. 2010.
  • Bowdin, Glenn. Events management. Editorial: Butterworth-Heinemann. 2010
  • Buglear, John. Stats means business: statistics with Excel for business, hospitality and tourism. Editorial: Butterworth-Heinemann. 2010
  • Chhabra, Deepak. Sustainable marketing of cultural and heritage tourism. Editorial: Routledge. 2010
  • Conrady, Roland. Trends and issues in global tourism 2010. Editorial: Springer.
  • Gretzel, Ulrike. Information and communication technologies in tourism 2010: Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010. Editorial: Springer
  • Hanke, Michael. Airline ecommerce. Editorial: Routledge. 2010
  • Fennis, Bob M. The psychology of advertising. Editorial: Psychology Press. 2010
  • Martan Rojo, Inmaculada. Administración de los recursos humanos en las empresas turísticas. Editorial: Piramide. 2010
  • Chernatony, Leslie de. From brand vision to brand evaluation: the strategic process of growing and strengthening brands. Butterworth-Heinemann. 2010
  • Okumus, Fevzi. Strategic management for hospitality and tourism. Editorial: Butterworth Heinemann – Elsevier. 2010
  • Hanke, Michael. Airline ecommerce. Editorial: Routledge. 2010
  • Mauch, Peter D. Quality management. Editorial: CRC Press. 2010
  • Pearce, Philip. Tourists, tourism and well-being. Editorial: Routledge. 2010
  • Bentley, William. Lean six sigma secrets for the CIO. Editorial: CRC Press. 2010
  • Murphy, Laurie. Tourist shopping villages. Editorial: Routledge. 2010
  • Kirton, Gill. The dynamics of managing diversity: a critical approach. Editorial: Butterworth-Heinemann. 2010
  • Kouhy, Reza. Management accounting, human resource policies and organisational performance in Canada, Japan and t. Editorial: Elsevier. 2010
  • Primo Niembro, Daniel. Sao innovadoRH. Editorial: ESIC. 2010
  • Belbin, R Meredith. Team roles at work. Editorial: Butterworth-Heinemann. 2010
  • Belbin, R. Meredith. Management teams: why they succeed or fail. Editorial: Butterworth-Heinemann. 2010
  • Thornton, Christine. Group and team coaching. Editorial: Routledge. 2010
  • Thornton, Christine. Group and team coaching. Editorial: Routledge. 2010
  • Crane, Joseph T. The definitive guide to hospital emergency department operations. Editorial: Productivity Press. 2010
  • El-Homsi, Anwar. Corporate Sigma. Editorial: Productivity Press. 2010
  • Trade marks, brands and competitiveness. Editorial: Routledge. 2010
  • Hassanien, Ahmed. Hospitality business development. Editorial: Butterworth-Heinemann. 2010
  • Beckford, John. Quality. Editorial: Routledge. 2010
  • Marketing of tourism experiences. Editorial: Routledge. 2010
  • Do i see us like you see us: consensus, agreement, and the context of leadership relationships. Editorial: Psychology Press. 2010
  • Work engagement. Editorial: Psychology Press. 2010
  • Beckford, John. Quality. Editorial: Routledge. 2010
  • Maxwell, John C. El ABC de la actitud: la condición indispensable para triunfar. Editorial: V&R EDITORAS. 2010
  • Méndez, Elena. Profesionales en evolución. Editorial: Lid. 2010
  • Stroberger, Michael. Safety and security in the hospitality environment. Editorial: CRC Press. 2010
  • Stabler, Mike J. The economics of tourism. Editorial: Routledge. 2010
  • Scheyvens, Regina. Tourism and poverty. Editorial: Routledge. 2010
  • Prideaux, Bruce. Drive tourism. Editorial: Routledge. 2010
  • 5S for healthcare. Editorial: Productivity Press. 2010
  • Cohen, Marshal. Buy me!: new ways to get customers to choose your product and ignore the rest. 2010.
  • ITIL lifecycle publication suite (Spanish translation) books. The new core ITIL titles have been commissioned and structured to be read as a five title series, each building on the work of the other 2010.
  • Bieger, Thomas. Managing change in tourism: creating opportunities, overcoming obstacles. 2010.
  • Hodgkinson, Gerard P. International review of industrial and organizational psychology 2010 v. 25. Editorial: John Wiley & Sons. 2010
  • Long, Shawn. Communication, relationships and practices in virtual work. Editorial: Business Science Reference. 2010
  • Pankl, Elisabeth. Recruitment, development, and retention of information professionals: trends in human resources and knowledge management. Editorial: Business Science Reference. 2010
  • McClay, Renie. Fortify your sales force: leading and training exceptional teams. Editorial: John Wiley & Sons. 2010
  • Jolley, Willie. Turn setbacks into greenbacks: 7 secrets for going up in down times. Editorial: John Wiley & Sons. 2010
  • Davis, John Andrew. Competitive success, how branding adds value. Editorial: John Wiley & Sons. 2010
  • Sharda, Nalin. Tourism informatics: visual travel recommender systems, social communities, and user interface design. Editorial: Information Science Reference. 2010
  • O'Fallon, Michael J. Hotel management and operations. Editorial: John Wiley & Sons. 2010
  • Burns, Neal M. Handbook of research on digital media and advertising: user generated content consumption. Editorial: Information Science Reference. 2010
  • Pryce-Jones, Jessica. Happiness at work: maximizing your psychological capital for success. Editorial: John Wiley & Sons. 2010
  • George, Mark O. The Lean Six Sigma guide to doing more with less: cut costs, reduce waste, and lower your overhead. Editorial: John Wiley & Sons. 2010
  • Harry, Mikel. The practitioner's guide to statistics and Lean Six Sigma for process improvements. Editorial: John Wiley & Sons. 2010
  • Laine, Barbara. Frommer's Zion & Bryce Canyon National Parks. 2010.
  • Foster, Jeanette. Frommer's Kauai. 2010.
  • Brokaw, Leslie. Frommer's Montreal day by day. 2010.
  • Peterson, Eric. Frommer's Yosemite and Sequoia/Kings Canyon National Parks. 2010.
  • Brunner, Jens O. Flexible shift planning in the service industry: the case of physicians in hospitals. Editorial: Springer. 2010
  • Glenn, Sam. A kick in the attitude: an energizing approach to recharge your team, work, and life. 2010.
  • Simone, Kenneth G.Hospitalist recruitment and retention: building a hospital medicine program. 2010
  • Gostick, Adrian. The invisible employee: using carrots to see the hidden potential in everyone. 2010.
  • Evans, Adele. Frommer's Sicily day by day. 2010.
CALITÉ Investigación - Universidad Miguel Hernández de Elche
Grupo de estudios para la implantación de la calidad en las organizaciones